Q. How long does buttercream cake last in the party?

A. Buttercream cake can stay indoor at room temperature with air condition for about 3 hours. If you decide to put the cake outdoor, it can stay in good shape for less than 2 hours. Of course it depends on the weather. If it's hot and humid, we don't recommend you to display the cake outdoor for an extended period.

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Q. What if the party is outdoor? 

A. The cake should be protected with a shade or under a canopy. After all, it's butter and cream. 

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Q. What is the best way to enjoy the cake?

A. Buttercream cake tastes the best at room temperature but whipped cream cake is good right out of the refrigerator.

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Q. How to keep the cake?

A. Always keep it in the refrigerator if you decide to consume it the next day. We recommend you to finish whipped cream cake the day you receive it.  If there is leftover buttercream cake after the party, you may keep it in an air tight container and put it in the refrigerator for 3 to 4 days or up to 10 days in the freezer. Take it out and bring it back to room temperature before consuming it for the best tasting experience.

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Q. Can you put fresh flowers on the cake?

A. Not all flowers are edible. Even edible flower species may not be good for human consumption. Harmful chemicals may have been used during the production process if the plants are intended for display only. 

 

We provide safe, chemicals free, edible fresh flowers and plants for decorations. During different seasons we have a selection of Viola, Pink Rose, Nasturtium, Rosemary, Spearmint, Oregano, English Lavender.

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For fresh flowers, the display life is only good for less than one day after they were put on the cake. We recommend you to let us know the exact time of your party so we will put the flowers on the cake fresh from the garden right before delivering the cake to you.

Dried flower is another option if you need a longer display life. We do dried press our flowers and keep a small amount of stock. 

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Please contact us to enquire availability and price.

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Q. How long is wafer paper flower good for? 

A. Wafer paper is good for a long time. If you put it in room temperature it can stay in good shape for weeks, even months. I personally have a bouquet of wafer paper flowers on top of the cabinet as decoration for over 18 months. It still looks very pretty. The main concern is it can't get wet. So don't splash water on it. 

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Q. Fondant Display

A. Sorry, fondant display is not available at this moment but you can provide it to us.

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Q. Cake Toppers

A. Some materials may not be safe to be put on the cake, (eg. small parts with choking hazard, harmful chemicals, sharp objects, etc). You may send the topper to us and we will help you put on the cake. Always discuss with us. 

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Q. Can I provide a photo and you make an exact copy?

A. We respect other cake artists' profession in creating every unique piece and we pride ourselves as a true artist. You may send us photos as reference then we can discuss a new design based on the particular style you like.

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Q. Can you use movie characters on the cake?

A. No. It is due to copyright concern.

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Q. Besides the center piece wedding cake, what other options do I have?

A. We provide cupcake, cake box, and cake jar for guests to enjoy at the venue or as gifts to take home. We can even match them with the wedding cake using the same color tone and style. 

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Q. Do you offer special dietary options?

A. We have vegan option. However, our products are produced in a commercial kitchen which processes food that may contain wheat, egg, milk, soy, peanuts, and tree nuts. 

 

Q. What size of cake should I order?

A. Here's a chart for reference.

Buttercream Cake 

6" (8-12 servings)

8" (13-28 servings)

10" (29-42 servings)

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Buttercream Tiered Cake

4"+6" (22 servings)

6"+8" (40 servings)

8"+10" (66 servings)

6"+8"+10" (78 servings)

4"+6"+8"+10" (82 servings)

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Whipped cream cake

6" (4-8 servings)

8" (9-16 servings)

10" (24 servings)

Q. What are the fees? And what areas do you cover

A. We deliver triangle area. The delivery fee is $15 flat fee within 10miles from Cary(27519).

For order and events which are outside of this range we will provide a price based on availability and mileage, calculated at $.75/mile round- trip. 

 

Q. Delivery time & Pick up

A. We try to accommodate customer's requests. If we can't deliver during the time slot you specify, we would let you know before you confirm the order. So you'll have the option to pick up in Cary(27519) at a specific time. Please contact us for details. 

 

Q. Tiered Cake Delivery

A. Tiered cake delivery fee is $38 up. Tiered cake set up labor charge is $60 (labor charge is applied only to 3-Tiered cake and up, not for 2-Tiered cake). 

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Q. Driving with cakes in your car

A. Put the cakes on a flat surface and prevent them from moving around. Drive with extra care. Avoid hard turn and sudden brake. Be prepared to stop long before reaching a stop sign or traffic light. Avoid rough roads. Don't rush. Drive like you are taking a road test and you must get a passing score.

Q. How to order?

A. Please send us a message to our phone number/website/e-mail/Instagram/Facebook. You may give us a call to place an order. When you contact us, please have a date in mind so we can let you know asap if a particular day is available. 

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Q. How far in advance to reserve the schedule for my cake?

A. Normally customers confirm their orders for their events at least three weeks in advance. For small cakes, please confirm your order at least one week in advance. During peak season, orders fill up quickly. Please plan ahead for your party. We do sometimes fulfill urgent order two days in advance but it depends on how busy the schedule is. Order is confirmed upon receiving payment.

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Q. Is there minimum order?

A. For delivery within 20 miles from Cary (27519) there is no minimum. 

For delivery over 20 miles from Cary (27519), the minimum order is $250.

 

Q. How to pay?

A. 50% deposit is needed for order above $300, full payment for order under $300 when confirming the order. Balance is to be paid before the delivery. Payment can be settled via Zelle, Venmo, PayPal (invoice +3.5%), or credit card +4%. 

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Q. What is the cancellation policy?

A. We understand unexpected event may happen. After confirming your order, we proceed to order materials and work on your cake. We also reserve the time for you by refusing to take further orders. Deposit is non-refundable. Talk to us as soon as you know a change of plan to see if we could work something out.